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=100  1\$aVentola, Eija$d(1951- )$0(FIN11)000074271$1http://viaf.org/viaf/39514126
=245  10$aCan I help you? :$ba systemic-functional exploration of service encounter interaction /$cby Eija Maritta Ventola.
=260  \\$aSidney :$b[Eija Ventola],$c1984.
=300  \\$a1 mikrofilmirulla
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=500  \\$aJulkaistu 1987 nimellä: The structure of social interaction : a systemic approach to the semiotics of service encounters.
=502  \\$aVäitöskirja$cUniversity of Sidney.
=650  \7$adiskurssianalyysi$2yso/fin$0http://www.yso.fi/onto/yso/p7829
=650  \7$asemiotiikka$2yso/fin$0http://www.yso.fi/onto/yso/p3603
=650  \7$asosiolingvistiikka$2yso/fin$0http://www.yso.fi/onto/yso/p1353
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