Can I help you? : a systemic-functional exploration of service encounter interaction
- Statement of Responsibility:
-
by Eija Maritta Ventola.
- Autor:
-
- Format:
-
Książka
- Język:
-
English
- Opublikowane:
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Sidney : [Eija Ventola], 1984.
- Hasła przedmiotowe:
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| 245 | 1 | |a Can I help you? : |b a systemic-functional exploration of service encounter interaction / |c by Eija Maritta Ventola. | |
| 260 | \ | \ | |a Sidney : |b [Eija Ventola], |c 1984. |
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| 500 | \ | \ | |a Julkaistu 1987 nimellä: The structure of social interaction : a systemic approach to the semiotics of service encounters. |
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