Language influence in services : perceived importance of native language use in service encounters
od:
Holmqvist, Jonas
Opublikowane: Helsinki : Hanken School of Economics : distributor: Library, Hanken School of Economics, 2009 (Helsinki : Edita Prima)
Książka
Opublikowane: Helsinki : Hanken School of Economics : distributor: Library, Hanken School of Economics, 2009 (Helsinki : Edita Prima)
Książka